POLICIES
Shipping and returns
Free shipping on every order within the United States. 30-day returns on shop shirts.
Shipping
Free shipping on every order within the United States. There is no minimum order and no shipping fee at checkout. We ship within the United States only.
Returns
Shirts from the shop
Shirts from our shop that are already designed can be returned within 30 days of delivery, for any reason.
Custom shirts
A custom shirt is made from a design or photo you create, so we cannot accept returns on custom shirts unless the shirt is defective. If a custom shirt arrives defective, contact us within 30 days of delivery and we will make it right.
How to start a return
Email getlostriding@gmail.com. Tell us which shirt it is and why you are returning it, or what is wrong with it.
Sizing
Every shirt page has a size chart table. Check it before you order, and for custom shirts double-check the size, since custom shirts cannot be returned unless defective.
Frequently asked questions
Is shipping free?
Yes. Free shipping on every order within the United States. There is no minimum order.
Do you ship outside the United States?
No. We currently ship within the United States only.
Can I return a shirt from the shop?
Yes. Shirts from our shop that are already designed can be returned within 30 days of delivery, for any reason.
Can I return a custom shirt?
No, unless it is defective. A custom shirt is made from a design or photo you create, so we cannot accept it back. If a custom shirt arrives defective, contact us within 30 days of delivery and we will make it right.
How long do I have to return a shirt?
30 days from delivery, for shop shirts (any reason) and for defective custom shirts.
How do I start a return or report a defect?
Email getlostriding@gmail.com. Tell us which shirt it is and why you are returning it, or what is wrong with it.